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FAQ
Resort
Where is the resort?
How many rooms are at the resort?
There are 871 rooms and suites at the resort.
Who owns the resort?
Globalia, a Spanish hotel owner has leased the resort to The Experience Resorts, LLC, a Delaware company.
How many restaurants are at the resort?
There are 8 restaurants and 4 bars.
What time can I check in?
Check-in time is 3PM on Saturdays. However, if your room is available before that, we will be happy to check you in earlier or while you’re enjoying the many amenities the resort has to offer.
What amenities come with my room?
Each room is equipped with air conditioning, a flat-screen TV and remote, push-button room safe, mini bar, hair dryer and bathroom amenities including, shampoo, conditioner, hand and body soap and sunblock.
Why can’t I book just a night or two at the resort?
At the Experience: Dominicus Beach, all tickets are sold from Saturday till Saturday. This is because guests are allowed to select their exact rooms and because we focus quite closely on the group dynamics of our guests who like to get to know each other.
I want to book less than seven nights. How do that?
We have relationships with three resorts right next to The Experience and have reserved special rooms for our guests who need special schedules.
Can I book my own accommodation and buy a separate ticket to the events that I want?
No. All tickets to our events are sold with rooms.
Can three people book in a party?
Yes, for an extra fee equal to 50% of the two person ticket price.
Can I swim in the ocean?
Are there dangerous fish or sharks in the water?
Is marijuana legal in the Dominican Republic?
Reservation
Why do I have to book for the full 7 day event in order to actually stay at the event?
Can I book online or do I need to call to book my tickets?
What is the Refundable Deposit?
Why do you offer a refundable deposit?
What are the terms of the $299 deposit?
Can I pre-select which room/room-type during the refundable deposit period?
What if I already know that I’m coming? Can I skip the deposit process altogether?
Once I purchase, what are my payment choices?
How do I get a refund on my deposit?
Email reservations@teresorts.com